Head of Creative


Head of Creative

We’re looking for a super-proactive, personable, dynamic and inspiring Head of Creative to join our growing integrated agency.


This is Paul, Agent’s CEO.

Firstly, thank you so much for taking the time to have a look at this opportunity to
work with us at Agent.

Like any big decisions in life, it’s important to have all the information at hand to help make sure the job choice you make is the right one. I’ve put together some essential ‘must-knows’ about us. It goes without saying that I could go on all day here – I promise I won’t. However, if you have any questions, please do give us a call, email, DM or drop by and have a word with one of the team about anything
you’d like to know.

We established Agent back in 2006 – it feels like yesterday and what a ride it’s been.
We turn 18 years old this year and the future has never looked brighter for us.

We’re a full-service brand and communications agency. In a nutshell, this means that we deliver a full integrated offering for our clients – from start to finish. Our clients are based all over the UK, across a whole range of different sectors and industries; clean growth and net zero, tech for good, logistics and connectivity etc. We’re in business for good and they are too. We help them share the great stuff they’re doing, whilst encouraging and supporting them to grow their businesses and make even bigger impact.

Last count, there are over 40 of us in our growing team; strategists, designers, animators, programmers, copywriters, digital marketers, canines – the lot. We’re a close-knit, passionate bunch that love working together and supporting each other; bringing our individual skills and talents together to create brilliant work that works is what we do best.

We’re a growing business and we’re doing it sensibly, responsibly, and sustainably.
Last year we started on our B Corp journey – it’s high time we evidenced our longstanding commitment to the brilliant people and communities around us, the places we live and work, and of course, our planet. Talking about our incredible people…

We want amazing people to join us who want to play an active role in what our growth journey looks and feels like (and have a whole load of fun along the way).

We want our team to grow with us so that we all do well, together. This role, as head of creative, is an important one in helping us achieve our wider growth ambitions.

We’re proudly based in the North West and our teams work across our studios in
Liverpool’s Baltic Triangle and Manchester’s Oxford Road.

Our values are really important to us. We want to work with team members who really care about doing a great job and making a difference to other people’s lives, the places we call home, and of course, our planet. Our work and the way we work can really make a difference. If this isn’t you, probably best turning back now.

We want to use our business for good and make real, positive change, which is why we launched our brilliant Agent Academy in 2014, to help train and connect the generation of talent into the creative and digital sectors. We’ve helped hundreds of young people get their foot in the door and we’ve got big aspirations to do even more this year.

Equity, diversity, and inclusion are at the core of everything that we do. We’re not perfect but we know that if we keep listening, learning, and investing we’ll only get better and make more of a difference. We want our agency to continue to be a place where everyone is welcomed, celebrated, and rewarded regardless of race, identity, the postcode we live in, our accents or anything else for that matter; a safe
workplace where everyone does well.

We’ve got big growth plans for the future of Agent; they really are exciting. To achieve our dreams, we must have the right people with us to make them happen.
If you’re up for it, so are we.

That’s it from me for now. The all-important job information follows next. We know that a job description never truly tells the full story of what’s involved in a role. So, if you’re interested you can certainly speak (in confidence and with no obligation to then apply) to one of the team who you’ll be likely working with. They can give you the full lowdown on the role and the inside track on Agent – easy, eh?

If you do apply, all the very best of luck. Thanks so much for looking at this


CEO of Agent



We are looking for a driven, ambitious, and passionate Head of Creative. Does this sound like you?

The role will involve:

  • Overseeing the design, development, and delivery of creative projects. You will be responsible for ensuring the delivery of high quality, innovative, and impactful creative work that will exceed the expectations of our clients
  • Leading and designing exceptional creative work for high-value client accounts
  • Leading our agency’s brand direction and positioning
  • Continually evolving our design processes to make sure that we are always delivering stand-out work that matters to our clients and the markets they operate in
  • Knowledge of the world of websites – being able to ensure a seamless move for projects from creative into our web team
  • Leading on creative pitches; designing, developing and presenting stand- out brand and campaign identities to a range of different clients
  • Having a strong understanding of, and experience in, tendering costing, pitching and creating winning proposals for clients in the public and private sector
  • Having a strong, insatiable desire in researching and implementing new design trends and styles
  • Being extremely confident working with clients in both the public and private sector
  • Thriving in a fast-paced, supportive and dynamic team-first environment but remaining methodical, logical, organised and calm under pressure
  • Being an expert in commercial Adobe software inc. Expertise in Cinema 4D would be advantageous

Management and Leadership:

  • You will be expected to lead a team of talented graphic designers, animators and videographers, managing their individual workloads and providing guidance and leadership
  • Bring at least three years of senior leadership experience to this role
  • Have a positive, can do attitude is a must at It’s important to have a thirst for innovation and a ‘let’s do learn / tackle / achieve this together’ spirit
  • Bringing an infectious energy to our super-close team; we’re looking for someone who is passionate about their work which inspires our team, clients and partners alike
  • Being an active and integral part of our Senior Leadership Team, shaping strategic decision making about the future direction of Agent
  • Working across all departments ensuring effective and efficient lines of communication are delivered to all team members

You’ll need to have:

  • An impressive portfolio of creative work
  • Experience of leading a motivated, passionate, and impactful team
  • Excellent, confident, and accurate communication skills both oral and written
  • Excellent interpersonal skills, with a proven track record in forming brilliant relationships with colleagues and clients
  • The ability to manage multiple team members and projects at any one time

Other important things to have for this role:

  • A strong set of personal values – we’re proud to be people-first and our values are extremely important to us. Yours should be to you, too
  • People skills – you love to listen, lead, and inspire those working with you, and importantly, be inspired by them
  • A commitment to ongoing development. You love to receive feedback, constantly learn, develop, and improve your skills
  • Passion, commitment, and dedication to your craft and a can-do attitude
  • A cool, calm, and considered working style. You work well under pressure and to tight You relish the energy that comes with being a busy professional

What’s in for you:

We are a people-led business and it’s important to us that we look after and support our growing team. We do this by offering benefits including:

  • Four day working week (with no salary reduction) – we are proud to be a pioneer in this space
  • Weekly learning and development time
  • High-spec equipment (Mac or PC)
  • Professional development and training opportunities
  • Mental health and wellbeing support
  • Team social events (we love our food and drink)

If you’re interested in applying, please contact jeanette@helloagent.co.uk or call 0151 707 0427 / 0161 523 4930.